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Who Runs Your Business When You Can’t?

who runs your business when you can't

A thought experiment for business owners

Imagine that tomorrow you’re in the hospital for 90 days. Your phone is off. You can’t take calls, answer email or sign anything.

Now ask yourself three questions. Who signs payroll on Friday? Who can get into the bank account? Who tells your clients what’s going on?

If the honest answer to any of those is “me” or “I’m not sure,” your business has a single point of failure. And it’s you.

Most owners spend years building a company and almost no time deciding who runs it when they can’t. The good news is that the fix is not complicated. It comes down to a handful of documents, written down before you need them.

Three ways an owner disappears

When we talk about succession, most people think about death. That is only one of three ways an owner can suddenly be out of the picture.

Death. This is the one everyone plans for last. When an owner dies, their ownership interest passes through probate, and probate does not move at the speed of payroll. Vendors, employees and clients keep needing answers while the estate works its way through the court.

Incapacity. During your working years, incapacity is far more likely than death. A stroke, an accident or a serious illness can leave you alive and still owning everything, while nobody has legal authority to act for you. Your spouse may know exactly what you would want, but knowing is not the same as being authorized.

Deadlock. Partners split. A co-owner dies or goes through a divorce. Then you discover the operating agreement never said what happens next. Without clear terms, a disagreement between owners can stall the whole company.

Without a plan, the default is the court

If you don’t decide who steps in, the law decides for you. Here is what that looks like in practice.

THE SITUATION WHAT THE LAW DOES BY DEFAULT WHAT IT COSTS YOU
Sole owner dies, no plan The business interest is frozen until a court appoints an executor or administrator Weeks to months with no one authorized to sign, pay or sell
Owner incapacitated, no business power of attorney Family petitions for guardianship, and a judge decides who runs your company Court time, legal fees and a stranger’s judgment
Partner dies, agreement silent Their share passes to their heirs, so you are now in business with a spouse or children No price, no buyout, no exit
Nobody has the logins Banks and platforms can refuse access until they see court papers Payroll, email, website and books go dark

None of these outcomes is rare. They are simply what happens when the paperwork is silent.

Your will says who gets the house. Does it say who gets the passwords?

Today, much of a business lives online. If no one can log in, the business stops, even when the right person is legally in charge. These are the accounts that tend to go dark first:

  • Online banking and payment processors
  • Email and the company domain
  • Website, social media and ad accounts
  • Payroll, accounting and cloud files
  • Client portals and software logins
  • Crypto wallets and AI tools you’ve built

Under New Jersey and New York law, a bank, email provider or platform can refuse your family or successor access to business accounts unless you left explicit written authority. When your documents say nothing, the platform’s terms of service fill the silence.

This is a focus of our practice. We build digital asset and AI legacy planning directly into the estate plan and the company’s operating documents, so the people you trust can actually reach what they need.

The five-document continuity kit

A solid succession plan answers four questions: what the business is worth, what triggers a change, who signs, and how they get the keys. Five documents do that work.

  1. An operating or shareholder agreement with real teeth. It should include clear death, disability and deadlock provisions, not the generic form you downloaded when you formed the company.
  2. A funded buy-sell agreement. This sets a price, a trigger and the money to pay it. Funding usually comes from life and disability insurance, so the surviving owners can actually afford the buyout.
  3. A durable power of attorney with business powers. It names who votes your ownership interest and signs for the company if you can’t. A standard personal power of attorney often doesn’t go far enough.
  4. A will or revocable trust that addresses the business. It spells out who inherits your interest, who runs the company in the meantime, and how to keep it out of a long probate.
  5. A digital asset directive and access plan. This gives your fiduciary written authority to reach every account, plus a secure, current inventory of where the keys live.

Together, these documents turn a crisis into a handoff.

Thirty minutes of homework this week

You don’t need to fix everything at once. Start with three small steps this week.

  1. Name your emergency operator. Pick one person who could run the business for 90 days. Write the name down, and then tell them.
  2. Read your operating agreement. Search it for the words “death,” “disability” and “incapacity.” If those words aren’t there, you already know the answer.
  3. Inventory the keys. List every account the business can’t live a week without, and note who besides you can get in.

These steps won’t replace a plan, but they will show you exactly where the gaps are.

Frequently asked questions

What is business succession planning?

Protect What You Have Worked For

Securing your assets requires a proactive legal strategy. Speak with an experienced asset protection lawyer today to safeguard your future.

It is the process of deciding, in writing, who owns and runs your business if you die, become incapacitated or part ways with a co-owner. A good plan covers ownership, authority, funding and access to accounts.

Isn’t a will enough to protect my business?

Usually not. A will addresses what happens after death and often passes through probate. It does nothing if you are alive but incapacitated, and it may not give anyone the authority to sign for the company or access its accounts.

What is a buy-sell agreement?

It is a contract between business owners that sets a price and a trigger for buying out an owner’s share after death, disability or departure. It is often funded with life and disability insurance.

Does my regular power of attorney cover my business?

Not always. A durable power of attorney with specific business powers makes it clear who can vote your ownership interest and sign for the company if you can’t.

Can my family access my business email and bank accounts if something happens to me?

Under New Jersey and New York law, providers can refuse access unless you left explicit written authority. A digital asset directive and access plan solves that problem.

How often should I review my succession plan?

Review it whenever ownership changes, a partner joins or leaves, or your business grows significantly, and at least every few years.

Your business should outlive your worst week

You built your company to last. A few well-drafted documents make sure it can keep running when you can’t be there.

Not sure whether your current paperwork answers the question? Send us your operating agreement, and we’ll tell you whether it covers death, disability and deadlock. To talk through your plan, schedule a consultation or call (844) 562-3572. We work with business owners across New Jersey and New York.

Attorney Advertising. This article is general information, not legal advice. Reading it does not create an attorney-client relationship.

Disclaimer: This article was created with the assistance of AI tools and reviewed by our legal professionals to ensure accuracy and relevance. It is provided for informational purposes only and does not constitute legal advice.

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About The Blog
The Law Office of Barry E. Janay, P.C. (“LOBEJ”) represents and counsels small to medium-sized businesses, individuals, and families in matters relating to estate planning, business law, wills, trusts, probate, real estate, and much more. Here, you will find helpful resources written by the LOBEJ attorneys.
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Though the firm is based in New York non-residents of New York can avail themselves of LOBEJ’s services. We’ve worked with companies, family offices and many individuals on some of their most significant legal matters.

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